Turnkey Hospital Gift Shop Management

Your single source for hospital gift shop solutions.

Cloverkey gift shop at Texas Health Huguley Hospital

Turnkey Hospital Gift Shop Management

Your single source for hospital gift shop solutions.

See our expertise in action:

Launched in 2021, the Cloverkey gift shop was designed to enhance the patient and visitor experience at Boston Children's award-winning facilities.

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We partnered with Northwestern Medicine to develop a custom gift shop experience in each of their four Chicago-area hospitals.

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With Cloverkey's same-day online ordering platform, gifts can be sent to patients undergoing chemotherapy and other treatments at Moffitt Cancer Center in Tampa, Florida.

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Nobody Knows the Hospital Retail Industry Better

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We're committed to your hospital mission and cater the gift shop to your hospital's specific needs
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We have over 40 years of experience — we've been operating in this niche industry since 1982
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We understand the special requirements needed to operate in the hospital environment
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We utilize modern technology to support sophisticated inventory management and replenishment
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Partnering with us allows you to free cash tied up in merchandise, fixtures, and payroll
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Our expanded operating hours provide a better experience for your customers
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We embrace the role of volunteers and encourage them to continue serving in the hospital's retail gift shop
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We use local florists and other vendors to supplement our core merchandise

Our Hospital Partners

We've grown our network of gift shops to over 20 locations throughout the United States.

      Locations and Growing!
      States and Counting!
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      Total Hours Open
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      Smiles Delivered

      Want to learn more?

      Contact us to speak to a Cloverkey representative.

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      The year we opened our first hospital gift shop

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      Vendors we partner with

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      Unique items available year-round

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      Key focus: operational excellence in everything we do

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      Free Same-Day Delivery with Online Ordering

      Cloverkey offers free same-day delivery of gifts and other items to hospital patients.

      Customers and patients love the convenience of our easy-to-use online ordering portal, where over 1,000 items are available for same-day delivery.  Orders are hand delivered to the patient's room by a friendly Cloverkey team member.  Popular options include balloons, candy and snacks, personal care items, and fresh floral arrangements.

      Testimonials

      What Hospitals Are Saying about Cloverkey:

      The Hospitals of Providence logo

      I’ve been part of the gift shops at THOP for more than 25 years – in fact my first job was actually working in the gift shop on our Memorial campus! The gift shops have always been a point of personal pride for me since it’s the first impression a visitor sees after entering the hospital. The team at Cloverkey understands how important it is for every gift shop to represent the hospital well and they take that responsibility seriously.

      When we transitioned our gift shops to Cloverkey we left a 30-year provider who no longer seemed interested in the success of our four stores

      Now, I am working with a partner who cares about each of our gift shops, the gift shop staff, and the entire hospital community. Their management team has been doing this for years and I am thrilled to be working with a company that understands what is important to the patients, visitors and THOP staff. I’m looking forward to many successful years ahead with our partnership!

      Cloverkey testimonial from Celina Azar
      Cloverkey testimonial from Celina Azar
      Testimonials_Block_Top_Moffitt

      We made the switch to Cloverkey in 2021 after parting ways with our previous gift shop operator (another national gift shop management company which changed ownership in 2018) and are so pleased we made the move! I have so appreciated the responsiveness from Cloverkey’s on-site and corporate management team. It is a true partnership with all parties vested in the success of the gift shop.

      The gift shop’s product selection is tailored to best meet the needs of the entire Moffitt campus with new merchandise introduced on a regular basis. Product selection includes a very robust Moffitt-branded logo merchandise program with premier apparel brands including North Face and Nike. In addition, the store has a strong line-up of monthly promotions and a loyalty program to further entice customers. One program that is also quite impressive is the eCommerce platform. Customers can place orders for anything in the gift shop 24/7 and orders are delivered throughout the day by gift shop staff. There is no additional fee for customers to utilize this service which really helps all recipients, whether patients, visitors or even hospital staff.

      All in all, I’m pleased to share that annual gift shop sales are currently projected to exceed pre-pandemic levels. Bottom line, customer satisfaction has improved and revenue into Moffitt has increased – a winning combination! We are so pleased with Cloverkey and look forward to expanding our partnership with the opening of an additional campus and new gift shop in July 2023.

      Cloverkey testimonial from Lawanda Byrd
      LaWanda Byrd Cloverkey Testimonial
      Testimonials_Block_Top_Michael_Cogliandro

      Cloverkey has proved to be an excellent choice for our service provider of gift shops here at BCH. The transition and grand opening were a huge success and we are excited about the future of our gift shops!

      Testimonials_Block_Bottom_Shape_Desktop_Michael_Cogliandro
      Testimonials_Block_Bottom_Shape_Michael_Cogliandro

      What Customers Are Saying about Our Gift Shops:

      Testimonials_Block_Top_Moffitt
      My husband is a patient at Moffitt Cancer Center. I just wanted to commend one of your employees. We've been at the hospital for a month now. There's a really nice young man that takes the time to talk to me and find out how me and my husband are doing. I've never met someone who is so kind and caring. You have a wonderful employee here. Thank you very much!!
      Testimonials_Block_Bottom_Shape_Customers_Rebecca_G
      Testimonials_Block_Top_Michael_Cogliandro
      We are very much impressed with the service we received. We place the order on the website and it was immediately confirmed. We received an update within 25 minutes that the item was being processed and with an hour the stuffed toy was delivered to our 3 year old great niece. You put a smile on all of our faces. Thank you for such good service!
      Testimonials_Block_Bottom_Shape_Customers_Bruce_and_Mary
      Testimonials_Block_Top_Medical_City_Arlington
      Amazing! From the availability of an affordable and presentable fresh flower arrangement to the speedy in-hospital delivery! Online ordering was seamless, too! There was a need to call the gift shop. I received courteous attention to my concern and a follow-up call to tell me that my online order would be processed. FYI: the recipient loved the flowers, too. Thanks!
      Testimonials_Block_Bottom_Shape_Customers_Estela_S
      Testimonials_Block_Top_Michael_Cogliandro
      I wanted to say Thank You! I was so worried about my family member in the hospital and I was so happy that I could send them a gift to brighten their day. Thanks again for making it so easy!
      Testimonials_Block_Bottom_Shape_Customers_Erica_O
      Testimonials_Block_Top_Moffitt
      I was pleasantly surprised to find this website very easy to use and the gift I chose was delivered to my mother's room within an hour of purchase! The bouquet of flowers was beautiful and good quality for price paid, along with the message I had given was handwritten. Great service.
      Testimonials_Block_Bottom_Shape_Customers_Katie_H
      Testimonials_Block_Top_Michael_Cogliandro
      The plush monkey was adorable, large with a hospital gown, and it was received in literally 10 minutes to the sick a little boy, and he was so happy. Thank you so much.
      Testimonials_Block_Bottom_Shape_Customers_Justine
      Testimonials_Block_Top_Northwestern_Medicine
      My cousin has been in the hospital for about 6 weeks. I can't visit her so I've been sending gifts. She LOVES the plush Warmies! Thank you so much.
      Testimonials_Block_Bottom_Shape_Customers_Rosemarie_S
      Testimonials_Block_Top_Michael_Cogliandro
      Customer service exceeded my expectations. I was contacted about a substitution for an unavailable plushy and was able to choose an alternate. Customer service representative was upbeat and customer-oriented. The chosen items brought a smile to my granddaughter Grace’s face. Thank you!!!
      Testimonials_Block_Bottom_Shape_Customers_Cynthia_W
      Testimonials_Block_Top_Moffitt
      I couldn't be happier with how easy it was to place the order, the reasonable price, and being delivered within a few hours! Thank you SO much!
      Testimonials_Block_Bottom_Shape_Customers_Sarah_W

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      At Cloverkey Hospital Gift Shops, we have developed the perfect retail solution for your hospital needs. Our extensive vetting process means that our retail solutions are a perfect match for hospital staff, new patients, and visitors no matter what their needs are. We are proud to be an above and beyond gift shop, offering hospital patient gifts, get well gifts, a light snack, or a last-minute card. At Cloverkey, we are dedicated to our clients as well as our customers. Find out more on our About page.