TURNKEY HOSPITAL GIFT SHOP MANAGEMENT
Retail Solutions Your Hospital Can Depend On
As pioneers of hospital retail management, we've spent the past 40+ years serving the unique needs of hospital gift shops. Learn why leading facilities across the nation trust Cloverkey to serve their visitors, patients, and employees.
TURNKEY HOSPITAL GIFT SHOP MANAGEMENT
Retail Solutions Your Hospital Can Depend On
As pioneers of hospital retail management, we've spent the past 40+ years serving the unique needs of hospital gift shops. Learn why leading facilities across the nation trust Cloverkey to serve their visitors, patients, and employees.
Trusted by Award-Winning Hospitals Nationwide
We've grown to 30 locations across 12 states in just three years, with additional locations on the horizon.
Hospital Gift Shop Experts since 1982
Mike & Lori Cohen founded Lori's Hospital Gift Shops and opened their first location at Medical City in Plano, Texas in 1982. By the late 90s, Lori's had grown to 152 locations across 23 states. In 2001, Mike sold Lori's Gifts to his financial partners.
Mike & Lori founded Kelli's, a wholesale distribution business designed to support hospital gift shops, in 1999. Today, Kelli’s distributes more than 5,000 items from 600 vendors to thousands of hospital gift shops across the nation.
In 2020, Mike & Lori returned to hospital gift shop management and founded Cloverkey. We've curated a leadership team that includes original members of the Lori's Gifts team, and we've grown to 30 gift shops across 12 states — with more locations on the horizon!
Learn more about our unique industry experience.
FEATURED SUCCESS STORY
Why Texas Health Huguley chose Cloverkey to operate their hospital gift shop
After experiencing challenges with their previous gift shop management company, Texas Health Huguley selected Cloverkey to redesign and operate their hospital gift shop in Fort Worth, Texas.
See our expertise in action:
Launched in 2021, the Cloverkey gift shop was designed to enhance the patient and visitor experience at Boston Children's award-winning facilities.
We partnered with Northwestern Medicine to develop a custom gift shop experience in each of their four Chicago-area hospitals.
With Cloverkey's same-day online ordering platform, gifts can be sent to patients undergoing chemotherapy and other treatments at Moffitt Cancer Center in Tampa, Florida.
Testimonials
What Hospitals Are Saying about Cloverkey:
"The team at Cloverkey understands how important it is for every gift shop to represent the hospital well and they take that responsibility seriously. Cloverkey cares about each of our gift shops, the gift shop staff, and the entire hospital community."
CELINA AZAR
Network Director of Volunteer Services, The Hospitals of Providence
"A real benefit to Cloverkey is working with the corporate leadership team – I’ve worked with Kim Schuler and Gwynne Gillette for many years, and they embrace the importance of the partnership. I would highly recommend any hospital to outsource their gift shop to this dynamic team."
STEVE SILVA
Former Vice President, Care New England Supply Chain
Nobody Knows the Hospital Retail Industry Better
We're committed to your hospital mission and cater the gift shop to your hospital's specific needs
We have 40+ years of experience — we've been operating in this niche industry since 1982
We understand the special requirements needed to operate in the hospital environment
We utilize modern technology to support sophisticated inventory management and replenishment
Partnering with us allows you to free cash tied up in merchandise, fixtures, and payroll
Our expanded operating hours provide a better experience for your visitors and employees
We embrace the role of volunteers and encourage them to continue serving in the gift shop
We use local florists and other vendors to supplement our core merchandise
Our Hospital Partners
We've grown our network of gift shops to 30 locations throughout the United States.
Free Same-Day Delivery with Online Ordering
Cloverkey offers free same-day delivery of gifts and other items to hospital patients.
Customers and patients love the convenience of our easy-to-use online ordering portal, where over 1,000 items are available for same-day delivery. Orders are hand delivered to the patient's room for free by a friendly Cloverkey team member. Popular options include balloons, candy and snacks, personal care items, and fresh floral arrangements.
We use a combination of national brands and local vendors to create a custom merchandising mix for your gift shop.
What Customers Are Saying about Our Gift Shops:
"My husband is a patient at Moffitt Cancer Center. I just wanted to commend one of your employees. We've been at the hospital for a month now. There's a really nice young man that takes the time to talk to me and find out how me and my husband are doing. I've never met someone who is so kind and caring. You have a wonderful employee here. Thank you very much!"
REBECCA G | Tampa, Florida
"We are very much impressed with the service we received. We place the order on the website and it was immediately confirmed. We received an update within 25 minutes that the item was being processed and with an hour the stuffed toy was delivered to our 3 year old great niece. You put a smile on all of our faces. Thank you for such good service!"
BRUCE & MARY | Boston, Massachusetts
"Amazing! From the availability of an affordable and presentable fresh flower arrangement to the speedy in-hospital delivery! Online ordering was seamless, too! There was a need to call the gift shop. I received courteous attention to my concern and a follow-up call to tell me that my online order would be processed. FYI: the recipient loved the flowers, too. Thanks!"
ESTELA S | Arlington, Texas
"I wanted to say Thank You! I was so worried about my family member in the hospital and I was so happy that I could send them a gift to brighten their day. Thanks again for making it so easy!"
ERICA O | Boston, Massachusetts
"I was pleasantly surprised to find this website very easy to use and the gift I chose was delivered to my mother's room within an hour of purchase! The bouquet of flowers was beautiful and good quality for price paid, along with the message I had given was handwritten. Great service."
KATIE H | Fredericksburg, Virginia
"The plush monkey was adorable, large with a hospital gown, and it was received in literally 10 minutes to the sick a little boy, and he was so happy. Thank you so much."
JUSTINE | Boston, Massachusetts
"My cousin has been in the hospital for about 6 weeks. I can't visit her so I've been sending gifts. She LOVES the plush Warmies! Thank you so much."
ROSEMARIE S | Carol Stream, Illinois
"Customer service exceeded my expectations. I was contacted about a substitution for an unavailable plushy and was able to choose an alternate. Customer service representative was upbeat and customer-oriented. The chosen items brought a smile to my granddaughter Grace’s face. Thank you!"
CYNTHIA M | Boston, Massachusetts
"I couldn't be happier with how easy it was to place the order, the reasonable price, and being delivered within a few hours! Thank you SO much!"
SARAH W | West Linn, Oregon
Let's keep the conversation going.
Fill out the form to learn more about our hospital shop! A Cloverkey representative will contact you shortly.
Let's keep the conversation going.
Fill out the form to learn more about our hospital shop! A Cloverkey representative will contact you shortly.
At Cloverkey hospital gift shops, we have developed the perfect retail solution for your hospital needs. Our extensive vetting process means that our retail solutions are a perfect match for hospital staff, new patients, and visitors no matter what their needs are. We are proud to be an above and beyond gift shop, offering hospital patient gifts, get well gifts, snacks, greeting cards, and more. At Cloverkey, we are dedicated to our hospital clients as well as our gift shop customers.
We recognize the importance of enhancing the overall hospital experience, and our hospital gift shops play a vital role in achieving this goal. Our hospital shops go above and beyond by curating items that bring joy and comfort.
Visit us at Cloverkey hospital gift shops to discover firsthand how our retail solutions seamlessly blend convenience, comfort, and care. Learn more about our mission and values on our About Cloverkey page, and experience the difference that our dedicated approach to hospital retail can make.