TURNKEY HOSPITAL GIFT SHOP MANAGEMENT

Retail Solutions Your Hospital Can Depend On

As pioneers of hospital retail management, we've spent the past 40+ years serving the unique needs of hospital gift shops. Learn why leading facilities across the nation trust Cloverkey to serve their visitors, patients, and employees.

TURNKEY HOSPITAL GIFT SHOP MANAGEMENT

Retail Solutions Your Hospital Can Depend On

As pioneers of hospital retail management, we've spent the past 40+ years serving the unique needs of hospital gift shops. Learn why leading facilities across the nation trust Cloverkey to serve their visitors, patients, and employees.

Interior view of the Cloverkey gift shop at Houston Methodist Baytown Hospital

Trusted by Award-Winning Hospitals Nationwide

We've grown to 27 locations across 10 states in just three years, with additional locations on the horizon.

Hospital Gift Shop Experts since 1982

Lori's Hospital Gift Shops logo

Mike & Lori Cohen founded Lori's Hospital Gift Shops and opened their first location at Medical City in Plano, Texas in 1982. By the late 90s, Lori's had grown to 152 locations across 23 states. In 2001, Mike sold Lori's Gifts to his financial partners.

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Mike & Lori founded Kelli's, a wholesale distribution business designed to support hospital gift shops, in 1999. Today, Kelli’s distributes more than 5,000 items from 500 vendors to thousands of hospital gift shops across the nation.

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Cloverkey logo

In 2020, Mike & Lori returned to hospital gift shop management and founded Cloverkey. We've curated a leadership team that includes original members of the Lori's Gifts team, and we've grown to 27 gift shops across 10 states — with more locations on the horizon!

Learn more about our unique industry experience.

40+

years of experience

27

locations & growing

5,000+

unique items we carry

1 million+

smiles delivered

0+

years of experience

0

locations & growing

0+

unique items available year-round

1 million+

smiles delivered

See our expertise in action:

Launched in 2021, the Cloverkey gift shop was designed to enhance the patient and visitor experience at Boston Children's award-winning facilities.

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We partnered with Northwestern Medicine to develop a custom gift shop experience in each of their four Chicago-area hospitals.

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With Cloverkey's same-day online ordering platform, gifts can be sent to patients undergoing chemotherapy and other treatments at Moffitt Cancer Center in Tampa, Florida.

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Testimonials

What Hospitals Are Saying about Cloverkey:

"The team at Cloverkey understands how important it is for every gift shop to represent the hospital well and they take that responsibility seriously. Cloverkey cares about each of our gift shops, the gift shop staff, and the entire hospital community."

Cloverkey gift shops - five star rating

CELINA AZAR

Network Director of Volunteer Services, The Hospitals of Providence

"A real benefit to Cloverkey is working with the corporate leadership team – I’ve worked with Kim Schuler and Gwynne Gillette for many years, and they embrace the importance of the partnership. I would highly recommend any hospital to outsource their gift shop to this dynamic team."

Cloverkey gift shops - five star rating

STEVE SILVA

Former Vice President, Care New England Supply Chain

Nobody Knows the Hospital Retail Industry Better

Cloverkey Icons-01
We're committed to your hospital mission and cater the gift shop to your hospital's specific needs
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We have 40+ years of experience — we've been operating in this niche industry since 1982
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We understand the special requirements needed to operate in the hospital environment
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We utilize modern technology to support sophisticated inventory management and replenishment
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Partnering with us allows you to free cash tied up in merchandise, fixtures, and payroll
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Our expanded operating hours provide a better experience for your visitors and employees
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We embrace the role of volunteers and encourage them to continue serving in the gift shop
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We use local florists and other vendors to supplement our core merchandise

Our Hospital Partners

We've grown our network of gift shops to 27 locations throughout the United States.

      Free Same-Day Delivery with Online Ordering

      Cloverkey offers free same-day delivery of gifts and other items to hospital patients.

      Customers and patients love the convenience of our easy-to-use online ordering portal, where over 1,000 items are available for same-day delivery.  Orders are hand delivered to the patient's room for free by a friendly Cloverkey team member.  Popular options include balloons, candy and snacks, personal care items, and fresh floral arrangements.

      We use a combination of national brands and local vendors to create a custom merchandising mix for your gift shop.

      What Customers Are Saying about Our Gift Shops:

      Moffitt Cancer Center logo
      My husband is a patient at Moffitt Cancer Center. I just wanted to commend one of your employees. We've been at the hospital for a month now. There's a really nice young man that takes the time to talk to me and find out how me and my husband are doing. I've never met someone who is so kind and caring. You have a wonderful employee here. Thank you very much!
      Testimonials_Block_Bottom_Shape_Customers_Rebecca_G
      Boston Children's Hospital logo
      We are very much impressed with the service we received. We place the order on the website and it was immediately confirmed. We received an update within 25 minutes that the item was being processed and with an hour the stuffed toy was delivered to our 3 year old great niece. You put a smile on all of our faces. Thank you for such good service!
      Testimonials_Block_Bottom_Shape_Customers_Bruce_and_Mary
      Testimonials_Block_Top_Medical_City_Arlington
      Amazing! From the availability of an affordable and presentable fresh flower arrangement to the speedy in-hospital delivery! Online ordering was seamless, too! There was a need to call the gift shop. I received courteous attention to my concern and a follow-up call to tell me that my online order would be processed. FYI: the recipient loved the flowers, too. Thanks!
      Testimonials_Block_Bottom_Shape_Customers_Estela_S
      Boston Children's Hospital logo
      I wanted to say Thank You! I was so worried about my family member in the hospital and I was so happy that I could send them a gift to brighten their day. Thanks again for making it so easy!
      Testimonials_Block_Bottom_Shape_Customers_Erica_O
      Moffitt Cancer Center logo
      I was pleasantly surprised to find the website very easy to use and the gift I chose was delivered to my mother's room within an hour of purchase! The bouquet of flowers was beautiful and good quality for price paid, along with the message I had given was handwritten. Great service.
      Testimonials_Block_Bottom_Shape_Customers_Katie_H
      Boston Children's Hospital logo
      The plush monkey was adorable, large with a hospital gown, and it was received in literally 10 minutes to the sick a little boy, and he was so happy. Thank you so much.
      Testimonials_Block_Bottom_Shape_Customers_Justine
      Testimonials_Block_Top_Northwestern_Medicine
      My cousin has been in the hospital for about 6 weeks. I can't visit her so I've been sending gifts. She LOVES the plush Warmies! Thank you so much.
      Testimonials_Block_Bottom_Shape_Customers_Rosemarie_S
      Boston Children's Hospital logo
      Customer service exceeded my expectations. I was contacted about a substitution for an unavailable plushy and was able to choose an alternate. Customer service representative was upbeat and customer-oriented. The chosen items brought a smile to my granddaughter Grace’s face. Thank you!!!
      Testimonials_Block_Bottom_Shape_Customers_Cynthia_W
      Moffitt Cancer Center logo
      I couldn't be happier with how easy it was to place the order, the reasonable price, and being delivered within a few hours! Thank you SO much!
      Testimonials_Block_Bottom_Shape_Customers_Sarah_W
      Moffitt Cancer Center logo

      "My husband is a patient at Moffitt Cancer Center. I just wanted to commend one of your employees. We've been at the hospital for a month now. There's a really nice young man that takes the time to talk to me and find out how me and my husband are doing. I've never met someone who is so kind and caring. You have a wonderful employee here. Thank you very much!"

      Cloverkey gift shops - five star rating

      REBECCA G  |  Tampa, Florida

      Boston Children's Hospital logo

      "We are very much impressed with the service we received. We place the order on the website and it was immediately confirmed. We received an update within 25 minutes that the item was being processed and with an hour the stuffed toy was delivered to our 3 year old great niece. You put a smile on all of our faces. Thank you for such good service!"

      Cloverkey gift shops - five star rating

      BRUCE & MARY  |  Boston, Massachusetts

      Testimonials_Block_Top_Medical_City_Arlington

      "Amazing! From the availability of an affordable and presentable fresh flower arrangement to the speedy in-hospital delivery! Online ordering was seamless, too! There was a need to call the gift shop. I received courteous attention to my concern and a follow-up call to tell me that my online order would be processed. FYI: the recipient loved the flowers, too. Thanks!"

      Cloverkey gift shops - five star rating

      ESTELA S  |  Arlington, Texas

      Boston Children's Hospital logo

      "I wanted to say Thank You! I was so worried about my family member in the hospital and I was so happy that I could send them a gift to brighten their day. Thanks again for making it so easy!"

      Cloverkey gift shops - five star rating

      ERICA O  |  Boston, Massachusetts

      Moffitt Cancer Center logo

      "I was pleasantly surprised to find this website very easy to use and the gift I chose was delivered to my mother's room within an hour of purchase! The bouquet of flowers was beautiful and good quality for price paid, along with the message I had given was handwritten. Great service."

      Cloverkey gift shops - five star rating

      KATIE H  |  Fredericksburg, Virginia

      Boston Children's Hospital logo

      "The plush monkey was adorable, large with a hospital gown, and it was received in literally 10 minutes to the sick a little boy, and he was so happy. Thank you so much."

      Cloverkey gift shops - five star rating

      JUSTINE  |  Boston, Massachusetts

      Testimonials_Block_Top_Northwestern_Medicine

      "My cousin has been in the hospital for about 6 weeks. I can't visit her so I've been sending gifts. She LOVES the plush Warmies! Thank you so much."

      Cloverkey gift shops - five star rating

      ROSEMARIE S  |  Carol Stream, Illinois

      Boston Children's Hospital logo

      "Customer service exceeded my expectations. I was contacted about a substitution for an unavailable plushy and was able to choose an alternate. Customer service representative was upbeat and customer-oriented. The chosen items brought a smile to my granddaughter Grace’s face. Thank you!"

      Cloverkey gift shops - five star rating

      CYNTHIA M  |  Boston, Massachusetts

      Moffitt Cancer Center logo

      "I couldn't be happier with how easy it was to place the order, the reasonable price, and being delivered within a few hours! Thank you SO much!"

      Cloverkey gift shops - five star rating

      SARAH W  |  West Linn, Oregon

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      At Cloverkey Hospital Gift Shops, we have developed the perfect retail solution for your hospital needs. Our extensive vetting process means that our retail solutions are a perfect match for hospital staff, new patients, and visitors no matter what their needs are. We are proud to be an above and beyond gift shop, offering hospital patient gifts, get well gifts, a light snack, or a last-minute card. At Cloverkey, we are dedicated to our clients as well as our customers. Find out more on our About page.