Cloverkey News & Press Releases
OUR MISSION: To provide world-class retail solutions that elevate customer experience.
Kim Schuler, Cloverkey's Chief Operating Officer, presents a commission check to volunteers at the Texas Health Huguley gift shop.
News
Hospital Gift Shop Management: The Forgotten Secret for Better PX
Healthcare leaders constantly look for ways to improve patient outcomes while creating meaningful experiences for patients and their families. Clinical excellence remains the foundation of quality care, but forward-thinking hospitals understand that the overall environment also plays an important role. Improving patient experience requires attention to every touchpoint within the…
Benefits of Outsourcing Your Hospital Gift Shop: Elevated Customer Service
Healthcare facilities face countless operational challenges every day, and managing retail spaces often falls lower on the priority list. Yet the hospital gift shop serves as more than just a convenience store. A well-run gift shop may seem like a small detail, but these touchpoints meaningfully contribute to patient satisfaction…
How to Run a Successful Hospital Gift Shop: Best Practices and Operational Insights
Hospital gift shops may seem like simple retail spaces, but when managed effectively, they can play a crucial role in enhancing the patient experience, improving employee morale, and generating additional revenue for healthcare institutions. If you’re wondering how to run a hospital gift shop that is both profitable and impactful,…
Why Better Hospital Gift Shop Management Matters
Hospital gift shops might seem like small amenities, but they represent something much larger: a hospital’s culture of care, its attention to detail, and its commitment to both patient and employee experience. While many hospitals see their gift shops as side operations, forward-thinking organizations are realizing the measurable impact that…
Online Ordering for Hospital Gift Shops
As with other retail businesses, hospital gift shops are moving beyond just physical stores where visitors shop. Many hospitals now want to make shopping available to virtual visitors who want to send gifts to patients but who will not be on campus to shop in the physical gift shop. This…
Controlling Costs and Staffing Through Gift Shop Outsourcing
According to the American Hospital Association, there are a little over 6,000 hospitals in the United States. Six thousand hospitals mean that many staff, patients, visitors, and vendors are entering and exiting through a semi-captive market. With so many high-priority responsibilities, managing a hospital gift shop is often the lowest…
Press Releases
Cloverkey Adds Fifth CommonSpirit Location
First California Gift Shop Opening at Dignity Health Memorial Hospital Bakersfield Carrollton, TX – Cloverkey, a hospital gift shop management partner, has expanded its partnership base within the CommonSpirit Health system with a new contract executed at Dignity Health Memorial Hospital in Bakersfield, California. “We’re excited to continue to grow…
Cloverkey Announces More CommonSpirit Health Gift Shop Contracts
New Gift Shops Coming to Chandler Regional Medical Center and Mercy Gilbert Medical Center Carrollton, TX – Cloverkey, an industry leader in hospital gift shop management, announces the execution of two new gift shop contracts with Dignity Health hospitals: Chandler Regional Medical Center and Mercy Gilbert Medical Center, both in…
Cloverkey Announces Grand Openings of Two New Gift Shops
New Gift Shops Opened in CHI St. Joseph Health and CHI Memorial Carrollton, TX – Cloverkey, an industry leader in hospital gift shop management, announces the opening of two new gift shops with CommonSpirit Health hospitals: St. Joseph Health in Bryan, Texas and CHI Memorial in Chattanooga, Tennessee. “We’re so…
Cloverkey Announces New CommonSpirit Health Gift Shop Contracts
New Gift Shops Coming to CHI St. Joseph Health and CHI Memorial Carrollton, TX – Cloverkey, an industry leader in hospital gift shop management, announces the execution of two new gift shop contracts with CommonSpirit Health hospitals: St. Joseph Health in Bryan, Texas and CHI Memorial in Chattanooga, Tennessee. “We…
John H. Stroger Hospital of Cook County Gift Shop Opens
Cook County Hospital Auxiliary Selects New Gift Shop Operator Donnica Austin-Cathey (Chief Hospital Executive) and Cynthia Wallace (Store Manager) (front row center and left with scissors) are joined by members of the CCH Auxiliary, Hospital Staff, and Gift Shop team at the ribbon-cutting for the new John H. Stroger Hospital…
Cloverkey Announces Grand Opening of New Shop at University of Rochester Strong Memorial Hospital
Friends of Strong gift shop opens with new operating partner Carrollton, TX – Cloverkey, an industry leader in hospital gift shop management, is excited to announce the grand opening of its newest store located at the University of Rochester Strong Memorial Hospital. This expansion not only represents the brand’s commitment…
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