Friends of Strong Gift Shop at URMC Strong Memorial Hospital
The Friends of Strong gift shop by Cloverkey offers a large selection of get‑well‑soon gifts, snacks & beverages, fresh flowers, convenience items, UR Medicine branded merchandise, and more! Purchases can be made in person at the gift shop, online, or by phone.
We proudly offer free same-day delivery to patients at Strong Memorial Hospital! Orders placed within two hours of closing are delivered the same day.
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How URMC Strong Memorial Hospital partners with Cloverkey to serve their hospital community
As the largest employer in Rochester, URMC thrives on serving their local community. Learn why they selected Cloverkey to design and manage their bespoke gift shop at Strong Memorial Hospital.
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Frequently Asked Questions
Where is the Strong Memorial Hospital gift shop located?
The gift shop is located in the main lobby of University of Rochester Medical Center Strong Memorial Hospital. The hospital is located at 601 Elmwood Ave in Rochester, New York.
What types of items are available at the gift shop?
You'll find a wide variety of get well gifts, candy & snacks, convenience items, baby items, and apparel & accessories at the UR Medicine Strong Memorial Hospital gift shop. Our collection of get well gifts includes floral arrangements, balloons, plush stuffies, greeting cards, and more. Visiting a new mom in the hospital? Grab an adorable newborn baby outfit, keepsake gift, or baby blanket! We also carry an extensive selection of UR Medicine branded clothing and accessories. Everyday staples — including candy, snacks, beverages, toiletries, and charging cables — are always available as well.
What are the operating hours of the gift shop?
The Strong Memorial Hospital gift shop is open Monday - Friday, 7am - 8pm, and Saturday - Sunday, 9am - 7pm. Holiday hours may differ.
How can I contact the Strong Memorial Hospital gift shop?
You can contact us by phone at 585-275-2577 or by email.
Can I place an order online for delivery to a patient?
Absolutely! We offer free same-day delivery to patients at Strong Memorial Hospital. Orders placed within two hours of closing are delivered the same day. You can place your order online or call us at 585-275-2577.
What payment methods are accepted?
For in-store purchases, we accept all major credit and debit cards, digital wallets like Apple Pay and Android Pay, and payroll deduction for hospital employees. For online purchases, we accept credit cards and debit cards.
What is your return policy?
Most new, unopened items can be returned within 30 days of purchase for exchange or refund with a valid receipt. Some exceptions apply. All refunds will be issued to your original form of payment with the exception of Payroll Deduction transactions, which will receive a store credit. View our complete return policy here.
Does the gift shop offer a rewards program?
We're proud to offer Cloverkey Rewards, a free loyalty program to all customers aged eighteen (18) years or older. Customers earn points with every purchase, and points can be redeemed like cash.